Shipping policy
At Shopzter, we aim to deliver your orders quickly, safely, and efficiently. Please read our 7-day shipping policy carefully before placing your order.
Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Standard delivery time is within 7 business days from the date of dispatch.
- Delivery times may vary depending on your location, weather conditions, courier delays, or peak shopping periods.
Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location and order size.
- Free shipping may be available for selected products or promotional offers.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email or message with tracking details.
- Customers can track their shipment status through the courier service website.
Delayed Deliveries
- While we strive to deliver all orders within 7 days, unexpected delays may occasionally occur.
- If your order has not arrived within the estimated timeframe, please contact our customer support team for assistance.
Incorrect Address
- Customers are responsible for providing accurate shipping information.
- Shopzter is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Damaged or Lost Packages
- If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery.
- We will investigate the issue and provide a suitable resolution, including replacement or refund where applicable.
Contact Us
For shipping-related questions or support, please contact Shopzter customer service.
Thank you for shopping with Shopzter!